CardPal is a brand of Chamberlin Enterprises LLC ("CardPal," "we," "us"), based in Harbor Springs, Michigan. This policy covers trycardpal.com and the emails that come from it. It explains what personal information we collect, how we use and share it, and the choices you have. The CardPal app, where card owners set up their pages at cardpal.online, will have its own privacy policy when it opens.
The short version
- To reserve a card, you give us your email address and, if you like, your first name. We use them to tell you when preorders open.
- We do not sell your information, and we do not use it for advertising.
- This site sets no analytics or advertising cookies.
- You can ask to see, correct or delete your information any time by emailing david@chamberlinenterprises.com.
Information we collect
When you reserve a card. Your email address, your first name if you add it, which card you picked, how many, the page you sent it from, and the time. We do not ask for your phone number or address to reserve.
When you email us. Your email address and whatever you choose to write.
Automatically. Like most websites, our host records technical details about each visit, such as your IP address, browser type, the pages requested and the time, to keep the site running and secure. When you reserve, a security check from Vercel runs in your browser to tell people from bots, and our spam screen looks at how quickly the form was filled in and how many reservations came from the same connection recently.
How we use it
- To keep your reservation and email you about it: when preorders open, and when cards ship.
- To answer your emails.
- To keep the site working and secure, and to stop spam and abuse.
Our spam screen automatically holds back reservations that look like spam so a person can review them. We do not use your information to make other automated decisions about you, and we do not use it to train artificial intelligence.
Cookies and your choices
Cookies are small files a website saves in your browser, and similar tools save information in your browser's storage. This site uses only the ones it needs to work:
Strictly necessary. These are always on, because the site needs them to work. A security check on the reservation form helps us stop spam.
There are no analytics or advertising cookies on this site. Your Privacy Choices at the bottom of every page lists what the site uses. Some browsers send a Do Not Track or Global Privacy Control signal; since this site tracks nothing, there is nothing for them to turn off.
How we share it
We do not sell your personal information, and we do not share it for targeted advertising. We share it only in these ways:
- Companies that help us run the website, only so they can do that work for us: Vercel (hosting and a security check on the reservation form), and Postmark (delivering reservation emails to our inbox).
- When the law requires it, for example to answer a subpoena or court order, or to protect the rights, property or safety of our customers, CardPal or others.
- If CardPal changes hands. If CardPal is sold or merged, or moves to its own company, customer records would move to the new owner, who would have to honor this policy.
How long we keep it
- Reservations: kept in our email, with no set deletion date, so we can tell you when preorders open. Ask us any time and we will delete yours.
- Emails you send us: as long as we need them to help you, then deleted when you ask or when we clear old mail.
- Spam check details: the connection information our spam screen uses is kept only in the server's memory for a short time and is not saved.
- Website logs: our host keeps short technical logs for security and troubleshooting, then deletes them.
How we protect it
The site uses encryption (HTTPS) for everything you send. Reservations go straight to our email, access is limited to the people who need it, and the companies we work with keep their own security programs. No website or email system can be completely secure, so please do not send sensitive financial or health information by email. If a security breach ever affects your information, we will tell you as Michigan law requires.
Your choices and rights
- Ask to see the personal information we have about you, or get a copy of it.
- Ask us to correct information that is wrong.
- Ask us to delete your information, unless we need to keep it for an order or the law.
- Ask us to stop emailing you. Every email we send says how, and a reply that says stop is enough.
Depending on where you live, state privacy laws may give you more rights, such as the right to opt out of the sale or sharing of your information, targeted advertising or profiling. We do not sell or share personal information or use it for targeted advertising or profiling, and we honor requests to see, correct or delete information from everyone, wherever they live.
To make a request, email david@chamberlinenterprises.com. We may ask you to confirm a few details so we know the request is really from you, and someone you authorize may ask for you. We respond within 45 days, and if we cannot do what you ask, we will explain why and you can ask us to reconsider. We will never treat you differently for using these rights.
Children
This website is for adults and is not meant for children under 13. We do not knowingly collect information from children. If you think a child has sent us information, contact us and we will delete it.
Other websites and visitors outside the U.S.
Links to other websites, such as the companies named on our compare pages, go to sites with their own privacy policies. CardPal sells in the United States, and information you send us is stored and handled in the United States.
Changes to this policy
If we change what we collect or how we use it, we will update this page and the date at the top before the change takes effect. If a change is significant, we will say so on the site.
Contact us
Questions about this policy or your information? Email david@chamberlinenterprises.com with "Privacy" in the subject line. Chamberlin Enterprises LLC, Harbor Springs, Michigan. See also our terms.